NETSEARCH.ASSIST VOZ

AI-POWERED PHONE SUPPORT

A new voice
for your
business.

Answer calls, capture requests and connect every customer with your team. Even when your team is busy.

Natural-sounding voice Organised requests Connected team
Answer calls, book appointments and call to confirm. Meet Assist Voz. Portuguese audio · English subtitles.

Fewer calls left without follow-up.

More context for your team.

More time for your business.

FROM CALL TO ACTION

Every call has a next step.

01

Answer and understand

Understand why the customer is calling.

02

Capture what matters

Organise the details and the request.

03

Connect with your team

Pass the request on for follow-up.

USE CASES

The same care.
Across different businesses.

We tailor the call experience to the way your business works.

Services and support

Receive requests and route them to the right team.

Retail and sales teams

Capture contact details and sales opportunities.

Appointment-based businesses

Keep appointment requests organised.

ASSIST VOICE PLANS

A plan that fits your calls.

Choose the answering minutes your business needs.

Plan terms

Prices exclude VAT. 24-month contract term. Unused minutes do not roll over to the following month.

No automatic overage charges. Once your minutes run out, you can opt into additional minutes for that month at €0.45/minute. We only charge for additional minutes used, up to your approved limit. Your approval does not renew the following month.

Included minutes apply to domestic inbound calls. Outbound calls, integrations and any equipment are quoted separately.

Activation is subject to technical validation and acceptance of the pilot. Requesting a demo does not activate a contract or trigger a charge.

Can I limit the duration of each call?

Yes. Maximum call duration is a technical setting defined during service setup. The demo helps establish your preferred limit and end-of-call behaviour. Self-service management of this limit per line is not yet available in the dashboard.

What happens if two people call at the same time?

It depends on the channels available on your line and service. With sufficient capacity, AI can answer multiple calls simultaneously. A waiting queue requires additional channels and configuration; if your line is busy, the carrier may not deliver the second call to Assist. Capacity is confirmed before activation.

Can I restrict international and premium-rate calls?

For lines with outbound calling, destination restrictions are configured technically and validated with the carrier. Specify the countries and number types to allow or block, including forwarding destinations. Self-service controls for these restrictions are not yet available in the dashboard.

Will I be charged automatically when my minutes run out?

No. Additional minutes require your explicit request and approval for that monthly period. If you do not want more minutes, we do not create an additional charge. Call handling after reaching the limit is agreed during service setup.

LET’S TALK

Give your business
a new voice.

Tell us what you need. We will prepare a demo tailored to your business.

Submitting this form is a request to be contacted.

Request your demo

All fields are required except the message.

Any questions?

Do I need to change my phone number?

During the demo, we review your phone setup and how calls can be integrated or forwarded. The solution depends on your current phone service.

Does the assistant replace my team?

The assistant helps receive and organise enquiries. Cases that need a person are passed to your team, following the rules we agree with you.

Does submitting the form activate the service?

No. This form lets you request a conversation and learn about the solution. Activation and commercial terms are agreed with you afterwards.